1. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not attempt to gain unauthorized access to our website, servers, or databases. We reserve the right to suspend or terminate access if misuse is detected.

2. Products & Availability

• We make every effort to display our products accurately, but images are for illustrative purposes only.
• Product availability is subject to stock. If an item is unavailable, we will notify you and may offer an alternative or a refund.
• Prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.

3. Orders & Payment

• By placing an order, you agree to provide accurate and complete information.
• All orders are subject to acceptance and confirmation by us.
• Payment must be made through our approved payment gateways. We do not store credit card details.

4. Shipping & Delivery

• Delivery times are estimates and may vary based on location and availability.
• Risk of loss and ownership of products passes to you upon delivery.
• We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

• Returns are accepted in accordance with the Consumer Protection Act (CPA) of South Africa.
• Products may be returned within 14 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
• Refunds will be processed once returned items are inspected and approved.
• Certain items (e.g., custom cut-to-size products) may be excluded from returns unless faulty.

6. Warranties & Liability

• Products are covered by manufacturer warranties where applicable.
• We are not liable for damages arising from misuse, improper installation, or normal wear and tear.
• To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages.

7. Intellectual Property

All content on our website, including logos, images, text, and designs, is the property of All Roof Supplies (Pty) Ltd and may not be copied or reproduced without written permission.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on our website. Continued use of our website after changes means you accept the updated Terms.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of South Africa.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Address: 
1 Savanna Close,
Durbanville,
7550, South Africa

Website: www.allroofsupplies.co.za